If you click on “View problem details” you get this or something similar:Īdditional Information 4: 0a9e372d3b4ad19135b953a78882e789 The error says “COM Surrogate has stopped working” and looks like this: Though actually we have no need to care what it is and what all this means and how things work. If this killing code were executed in the initial process directly, then the initial process dies instead of surrogate. If that DLL code dies during execution, only DllHost.exe surrogate process dies (giving us this “COM Surrogate has stopped working” error) and the initial process stills alive. So it creates a “surrogate” to execute the code. In a nutshell, “COM Surrogate” is DllHost.exe process created by any other process, which wants to execute some code from any DLL (code library), but it doesn’t want to execute the code in its own space since it does not trust the code in terms of stability.

I have neither of them, but only more or less clean Windows installation and all its usual updates. The advices which you can find in the internet says to reinstall Nero or codec packs. Suddenly my Microsoft Windows 7 started to throw “COM Surrogate” error when I try to view any picture with its built-in Windows Photo Viewer.

Windows 10 photo viewer crashes